Shipping policy

Thank you for shopping with us!

Order Processing

All orders are processed within 3 business days after payment is received. You will receive an email confirmation once your order has been placed.

Shipping Communication

All shipping information — including tracking details, estimated delivery times, and any updates regarding your shipment — will be communicated directly to you via email.
Please ensure that your email address is entered correctly at checkout to receive these updates.

Shipping Methods and Delivery Times

We partner with trusted carriers to deliver your orders safely and on time.
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided in your shipping confirmation email.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and instructions on how to track your package.

Shipping Issues or Delays

If you experience any delays or issues with your shipment, please contact us at sistersshopportugal@gmail.com

We’ll be happy to assist you and provide any available updates.

Incorrect Address or Undeliverable Packages

Please double-check your shipping information before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Contact Us

For any questions about your order or shipping information, please reach out to us at:
📧 sistersshopportugal@gmail.com