Terms of service

At Sisters Shop, your privacy matters to us! We’re committed to keeping your personal information safe and only using it to make your shopping experience smooth and enjoyable.

Information We Collect

When you shop with us, we may collect:

  • Your name, email address, phone number, and shipping address

  • Payment information to process your orders

  • Information about your order history and preferences

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your orders, shipping updates, and customer service

  • Improve our website, products, and services

Sharing Your Information

We never sell your information to third parties. We only share it when necessary to:

  • Process payments

  • Ship your orders

  • Comply with legal requirements

Cookies

Our website uses cookies to make your shopping experience easier and more personalised. You can manage cookies in your browser settings.

Your Rights

You can contact us anytime at sistersshopportugal@gmail.com to:

  • Access or update your personal information

  • Request that we delete your data

Contact Us

If you have any questions about your privacy or how your information is used, reach out to us at:
📧 sistersshopportugal@gmail.com

Terms of Service

Welcome to Sisters Shop! By shopping with us, you agree to these simple terms.

Placing Orders

When you place an order, you’re agreeing to pay for the items and any shipping costs. We’ll send you an email confirmation after your order is placed.

Shipping

All shipping info will be communicated directly via email, including tracking numbers and delivery updates. Please check that your email is correct at checkout.

Returns & Refunds

We want you to love your purchase! If you need to return or exchange an item, please see our Refund & Returns Policy for details.

Pricing & Availability

We try our best to keep prices and product availability accurate, but sometimes mistakes happen. If an item is out of stock or a price is incorrect, we’ll contact you to arrange a solution.

Your Responsibilities

Please provide accurate shipping information. We aren’t responsible for lost packages due to incorrect or incomplete addresses.

Damages & Issues

If your order arrives damaged or you receive the wrong item, contact us right away at sistersshopportugal@gmail.com and we’ll make it right.

Contact Us

For any questions about our terms or your order, we’re always happy to help:
📧 sistersshopportugal@gmail.com